Terms and Conditions

1. General

These terms apply to all sales and services provided by Soham Investment Pte Ltd. By placing an order or accepting a quote, the customer agrees to these terms in full.

2. Pricing and Taxes

• All prices are quoted in VAT Inclusive Price (VIP) and in Fijian Dollars (FJD).
• Prices are subject to change without prior notice due to fluctuations in import costs or local market conditions.
• Value Added Tax (VAT) will be applied as per the current Fiji Revenue and Customs Service (FRCS) regulations.

3. Orders and Payment

• Full payment is required at the time of purchase unless a prior credit arrangement has been approved in writing.
• For account orders, orders much be attached with an LOP or a recipient’s name. Account invoices must have a signature of the received to be counted as completed.
• Accepted payment methods include Cash, Cheque (approved customers), and Electronic Funds Transfer (EFT).

4. Delivery and Collection

• While we strive for prompt delivery, any delivery dates provided are estimates only.
• Soham Investment is not liable for any losses resulting from delays beyond our reasonable control.
• Customers must inspect all goods upon delivery or collection. Any discrepancies or damages must be reported within 24 hours.

5. Returns and Exchange Policy

• Returns for “change of mind” are at the sole discretion of management and may incur a restocking fee of 20%.
• Items must be in original, resaleable condition with a valid tax invoice.
• Non-returnable items: Custom-cut materials, special “buy-in” orders, and items sold “as-is.” i.e. Ingco battery and chargers are non-returnable.

6. Limitation of Liability

Soham Investment Pte Ltd’s liability is limited to the replacement of defective goods or a refund of the purchase price. We are not responsible for labour costs or consequential damages arising from the use of our products.

7. Jurisdiction

These terms are governed by the laws of the Republic of Fiji.